Redesigned Santander in Margate gets set for official opening

The Santander team in Margate

Santander will officially open its redesigned branch in Margate High Street tomorrow (January 17)

The new-look branch has been designed to deliver even better customer service and community-friendly banking.

It will be opened by cast members of this year’s Police Panto, The Wizard of Auss, who are on stage at the Theatre Royal from February 20-22.

Visitors to the branch will be able to enjoy a cake sale, with all proceeds raised going to Santander’s partner charity, Alzheimer’s Society.

Colleagues in branch will also be running a Money Talks event at 3pm, to give customers hints and tips to help them stay in control of their cash.

The new branch design includes facilities such as: Express Banking with a new ATM wall; counter services and private interview rooms.

It will also be equipped with talking ATMs giving customers the option to plug in headphones and be guided through their transaction by voice assistance, with or without the use of the ATM screen.

The branch, which employs five staff and is managed by Alicia Virginie-Down, will also feature a picture wall to display community initiatives, such as Santander Foundation grants.

Santander’s Head of Branches, Adam Bishop said: “Banking is changing at a rapid pace and we wanted to create a branch that can accommodate the needs of all our local customers.  That means combining traditional banking facilities, and a focus on delivering great customer service, with modern, digital services including free Wi-Fi, customer tablets and digital ATMs.

“Santander branches are an important part of many communities and our investment in this branch reflects our commitment to Margate.”

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