
Southern Water says reservoirs are recovering and no interruptions to water supplies are now expected in Thanet.
A outage on Saturday night (January 10) affected key Water Supply Works (WSW), including Selling WSW and Wingham WSW. Both of these sites produce water that help fill up the Fleete Reservoir in Manston.
The outage, combined with Storm Goretti and the freeze/thaw weather, had an impact on a number of Southern Water reservoir levels across the region.
As a precautionary measure, Southern Water made bottled water deliveries to customers on the Priority Services Register who are supplied by the Fleete Reservoir.
Deliveries took place across 24 towns, including Ramsgate, Margate, Broadstairs, Birchington and Westgate-on-Sea.
Yesterday the deliveries were paused as the supply sites began to run again.
At that time Southern Water said supply disruption for approximately 76,000 properties across Thanet remained a risk.
However, reservoir output is now back to normal and interruptions to supply for Thanet customers are not expected.
A spokesperson at Southern Water said: “All available sites feeding the reservoir are running and output is back to normal, plus reservoirs are recovering and there are no expected interruptions
“We are monitoring our network closely and prioritising any asset failures that may increase the risk to our customers. We have plans in place to quickly deploy bottled water deliveries and bottled water stations if they’re needed in the case of any outage on our network.”
Customers elsewhere in the county who are served by South East Water have continued to experience issues. On Sunday Kent and Medway Resilience Forum (KMRF) declared a Major Incident/
Declaring a Major Incident makes it easier for KMRF partners to work closely together to plan and prepare to help keep communities safe, keep vital infrastructure operating and essential services running in the event of a significant issue, such as widespread water supply disruption.


I just like to say everyone’s doing a fantastic job keeping the water flowing and doing their best to get the rest restored, thank you all .
Of course if they had invested our money into the infrastructure rather than lining the shareholders pockets we would not have a failing network. Oh that’s next year when they up the bills to pay fir it.
There should be an immediate pause to ALL house building in Kent and East Sussex until water supplies, sewage disposal, hospitals, and all other essential services are brought up to scratch. FFS sort it out, Labour “government”!
Mr Checksfield – could not agree more with your post – problem is obsession of Labour Government and Local Labur politicians to build, build and build. No thought by any of these clowns regarding infrastructure for roads, sewerage, water supplies etc. At least they will mostly be voted out next time!
Problem is, none of the other parties’ policies (as far as I know) is to reduce house building in the South East. So I fear we’ll just gt more of the same.
Which Party was in power when the Local Plan was adopted? The one that says how many and where TDC must build houses?
Which party is now in power, and could scrap it if they wanted to?
Reform?
KCC can’t scrap it… the government can.
Mr Checksfield, I 100% agree with you, but unfortunately that’s not going to happen.
Yes thank you for my water as i have a heart condition, asthma and diabetes oh wait i didnt get any
It didn’t run out, did it?
Through luck more than judgement. It ran out in parts of Herne Bay and Canterbury.
FedupB, I also 100% agree with you comments
I agree, thank you so much for supplying the leaking poor service, perhaps the worst service provider, for the dearest bills in Europe. Thank you.
If Kcc had enforced the Suds law 2008 on sloping driveways which did not have a drain across the edge rainwater would have soaked into the ground instead of the roadside drains,helping to fill the underground aquafies.
There would also be far less flooding of course.