The Grange in Ramsgate receives Gold Standards award for end of life care

AWARD: Dr Nile Asim (Salaried GP), Melanie Oliver Social Care Practitioner, Dr Markus Maiden-Tilsen (Senior Partner), Hannah Ruby – Nurse Practitioner and EOL/Cancer care lead, Dr Jean Johnstone – GP Partner.

The Grange Practice in Ramsgate has been awarded a national Gold Standards Framework (GSF) Quality Hallmark Award for its delivery of end of life care during the pandemic.

The honour will be given as part of the Gold Standards Framework (GSF) Virtual Awards on May 5, which recognises health and social care providers delivering quality care in the final year of life.

The Grange Practice is among 42 care homes, primary care, domiciliary care agencies and hospitals which will receive the prestigious GSF quality hallmark across the country during the virtual ceremony.

The Gold Standards Framework Centre, provides expert training for frontline staff in health and social care, to enable a ‘gold standard’ of care for people nearing end of life.

Julie Hill – Practice Manager and Non Clinical Partner, Melanie Oliver – Social Care Practitioner, Hannah Ruby – Nurse Practitioner and EOL/Cancer Care Lead

Julie Hill, Practice Manager and Non Clinical Partner at The Grange, said: “The practice is immensely proud to have achieved such a prestigious award for quality of care during the final phase of a patient life.

“We have only one chance to get it right and the practice has worked incredible hard during a very challenging time in healthcare to achieve this.  As a team, we will continue to commit to providing high standards in end of life and palliative care and will continue to do our best to reach the highest standards of care across all of our general practice services in the coming year.

“Well done to our team and thank you to all our patients for supporting us during the most challenging two years in general practice’.

Julie Armstrong-Wilson, Lead Nurse for GSF said: “Congratulations to all 12 organisations that have successfully achieved accreditation and reaccreditation. The last two years have posed some incredible challenges to the health and social care workforce, so we are very proud of all of our successful applicants that took the time to submit their portfolios of evidence.”

To find out more about the Gold Standards Framework, visit


  1. well they may have done very well in this respect , but you try to get an appointment or better still even speak to any one at this practice , the whole thing is a shambles run by the receptionists.

  2. I may need them myself, as I will be entering my 9th decade soon! Agreed its not easy to get anyone on the phone, so I have taken to writing to them by letter. Receptionists are not clinically trained, and shouldn’t give advice over the phone to patients, but they do!

  3. I agree with Realist & Dumpton I have not seen a Doctor for over 3 years and I am classed as vulnerable It would be good if they cared for the living then they perhaps would not get an award for Eol care but get one for keeping us alive!

    • Exactly the same for my partner. I’m at a different practice because when I worked away for a while, before covid, I registered with a new doctor in the area I was living in. No way would I go back to the Grange now I’m back in Thanet.

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