Hotel Chocolat announces opening date for Westwood Cross store

Chocolate treats Image by Alexander Stein

Chocolate fans are in for a cocoa powered treat as Hotel Chocolat, the luxury British cacao grower and chocolatier, announces the opening of its latest store at Westwood Cross.

Opening on 29th June, the latest store from Hotel Chocolat is home to a Velvetiser Café, serving Velvetised™ drinking chocolate and other hot drinks. Guests can select from thousands of combinations to personalise their drink including 18 flavours served hot, over ice or as a Choc Shake with dairy milk or a plant-based alternative, plus a variety of toppings.

The team can also help customers find their chocolate ‘Love Match’ based on their preferred flavours including smooth pralines, patisserie-inspired flavours or something tipsy which packs a punch.

The space occupies a 4,866 sq ft unit which can seat 64 guests to allow customers to unwind while browsing the range of chocolates.

Hotel Chocolat’s Omnichannel Director Frankie Haynes said: “After opening nine stores last year in 2023, we’re continuing to drive forward in making retail park experiences that much more enjoyable with the opening of our latest Hotel Chocolat store at Westwood Cross Retail Park in Thanet.

“Whether our customers are after a relaxing drink in one of our Velvetiser Cafes or would like to explore our range of top-quality chocolate, this new concept store offers guests the opportunity to shop at a more leisurely pace.

“Physical stores are extremely attractive and the beauty of being out-of-town is that we have good accessibility and parking so people can visit with ease. This latest opening is part of our plans to launch many more stores across the country in the next three to five years.”

Hotel Chocolat will be offering surprise moments to customers who purchase on opening day, as well as 20% off the Velvetiser Cafe for VIP.ME members, the chocolatier’s member club, which is free to join.


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