Hundreds turn out for Broadstairs meeting over Stagecoach bus service changes

Packed: The bus users forum

Hundreds of people turned out for a meeting to air concerns over changes to the 8a bus service from Kingsgate to Canterbury and the threat of losing the 56 service.

Dozens of bus users were unable to get into Holy Trinity Church Hall in Broadstairs as the venue was already packed to capacity with people standing.

The meeting was Chaired by Beacon ward councillor Jenny Matterface with speakers including Thanet council leader Bob Bayford, County Councillor Ros Binks and MP Craig Mackinlay.

Service changes

Since Sunday, April 15 Route 8 starts and finishes at Westwood Cross and serves the QEQM hospital and Margate.

Route 8A now starts and finishes at Northdown Park (Palm Bay) and runs as before via The Wheatsheaf and Laleham Corner.

For those in Kingsgate and Broadstairs the 8A will travel to and from Westwood, Broadstairs and Kingsgate in the early mornings and evenings (Mondays to Saturdays) and on Sundays and Bank Holidays.

The existing 8X buses in the mornings and evenings between Broadstairs and the QEQM hospital will continue to operate and have been renumbered route 40.

The 56, which is subsidised by Kent County Council, is also under threat of being axed in September.

It is one of three routes that are likely to have subidies axed. Stagecoach will look at how the routes can be served commercially with possible alterations to other services.

Stagecoach has proposed changes to the following services in Thanet:

  • 39: Sherwood Gardens loop, Dumpton and Nixon Avenue
  • 42: Windermere Avenue/Rydal Avenue, Nethercourt
  • 56: St Peter’s Road/Vicarage Street, St Peter’s and Stone Road/Lanthorne Road/Knights Avenue, Broadstairs


Many at the meeting said they were angry that the 8a half hourly service had been replaced by an hourly 33, meaning there is no longer a direct link to Westwood Croos, QEQM and Canterbury.

Residents also aired worries about losing more bus services and being housebound for those who cannot walk far enough to get other routes.

Cllr Matterface said the replacement for the 8A, which isn’t subsidised, had proved disappointing for some users with connections to and from Margate, on occasions proving ‘unreliable’.

Cllr Matterface said: “The proposed changes for the 56 that residents were very concerned about would mean areas of Broadstairs and St. Peter’s would have no close route at all and some parts none at all.

“This would affect their access to the town shops, library, GPs surgeries, Westwood Croos, QEQM and Margate.

“At present KCC heavily subsidises the 56 route but is putting its proposals out to consultation in May. Those affected should ensure they take part and give KCC some real understanding of the impact the changes would bring to many lives.

“One resident highlighted new businesses being set-up in St. Peter’s and how losing the bus would be a great threat to those. Others talked of the isolation and lack of social engagement if residents cannot easily get out and about. This applies to those with a disability, not just the elderly, as one young woman highlighted.

“An old phrase is relevant here ‘Use it or lose’it’.”


Last year a successful online petition launched to protest against changes to the 56 bus route closed with more than 1,500 names on it.

Regulars of the service were outraged at proposals to divert it from the lower High Street in Broadstairs, avoiding the Hopeville Avenue part of St. Peters.

A petition both online and on paper has been set up in a bid to save the 56 service. Find it here

Read here: All the changes to Stagecoach services in Thanet


  1. Public transport going backwards. Locally accessible bus services so important to elderly and disabled people . Even young people need to access better transport encouraging independence. Less emphasis on using cars will ease the amazing amount of congestion I saw on the roads in Thanet. When I was growing up we could traverse the country by bus from St Peters.

  2. Would be good to get clarity on which Stagecoach services are subsidised by KCC and which aren’t. I know the company do get quite a bit from KCC – I didn’t know until reading this that the money covers some services and not others. All areas need functioning and reliable public buses – it’s better for the community and for the environments and reduces traffic. It’s especially important for those on low incomes and those seeking work, not to mention the elderly. I would like to see public services like this getting adequate funding either in the form of subsidies or by being taken in house.

      • But of those four only three, the 39, 42 and 56 are under threat of having their routes slashed.

    • KCC did run a bus service to Herne Bay for a while.No idea why it was stopped. I have heard of those who depend on the 56 to get to work and if the route is cut or severely amended people will have a long walk to find an alternative so it’s not just the elderly who need buses. School children are affected as well with the 8A being changed and need to be given consideration.

  3. I live in Lanthorne Road and a regular user of the 56 bus route to get to and from work in Westwood Cross. If this route is abolished then I will have to make a 20 minute walk each way into and from Broadstairs to use an alternative service.
    However, my main concern is for the more senior residents who live in and off Lanthorne Road, the chessboard estate, Laking Avenue and Frances road who rely solely on the service to either go into Broadstairs or Westwood Cross to do their shopping. Also to get to doctor and hospital appointments. In some cases it’s their only lifeline and if the service is taken away it will have consequences to their everyday life and wellbeing.

    • As was emphasised at the meeting social engagement is so important for mental health. Being stuck indoors because you can’t go anywhere except by taxi isn’t good for anyone.

    • That is why it is so important that everybody who could be affected responds to the consultation and lets KCC know how important this route is to you and many others.

  4. Buses not cars reduce the carbon footprint which is what the government have asked us to do.
    Also people who cannot drive ie school children, disabled, elderly, low earners NEED BUSES

  5. The 56 is a lifeline for so many around Larkin, guyclose and lanthorne rd and surrounding area. If stopped will make many housebound as unable to get to all the important sections of daily life, doctors, shops, friends. We need a bus service in this part of Broadstairs. Not all have cars or can afford taxis everywhere.

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