The Royal Albion Hotel in Broadstairs confirms move to go ‘cashless’

Royal Albion Hotel in Broadstairs

The Royal Albion Hotel in Broadstairs has confirmed that it will become card payment only from January 30.

Signs have been displayed in the Albion Street venue to notify customers of the change.

The proposal has split opinion following a post revealing the news on facebook group All About Broadstairs with many people saying they should have a cash or card choice for payment but others saying cash is rarely used anymore.

The Shepherd Neame venue says card payment is faster, meaning staff then have more time to serve customers.

Royal Albion Hotel General Manager Marc Duvauchelle (pictured) said: “I can confirm that after careful consideration we have taken the decision to introduce a cashless policy at the Royal Albion Hotel from January 30.

“Our site is incredibly busy, and as payment by card is significantly faster than traditional cash transactions, this change will enable our team members to offer the best customer experience possible.

“The majority of our transactions are already by card, and we will be joining the many other hospitality businesses in the town who have introduced a cashless policy.

“We appreciate this change may initially cause inconvenience for a small number of our customers and have therefore taken care to provide advance notice of the forthcoming transition on our social channels and in our site. We would also be pleased to welcome any feedback from our customers as we begin to implement this change.”